FAQ
What does Research Use Only mean?
Every product sold by LVL Peptides is intended for laboratory research only. These products are not drugs, foods, cosmetics or supplements. They are not for human or veterinary consumption, and none of them are approved by the FDA for any use. By placing an order you certify that you are purchasing for research purposes.
Do you provide Certificates of Analysis?
Yes, for every product. The COA for the batch in stock is linked on the product page and on our Certificates of Analysis page. You can review it before you order.
How long does an order take?
Orders are processed and shipped within 7 to 9 business days. You will receive tracking by email once your order ships.
Where do you ship?
United States only. We do not ship internationally at this time.
How much is shipping?
Shipping is free on every order, with no minimum.
Do you accept returns?
Because of the nature of the products, we cannot accept returns once an order has shipped. If your order arrives damaged in transit, or if you receive the wrong item, contact us within 7 days of delivery and we will replace it or refund it.
How are orders packaged?
Products ship in discreet outer packaging. Vials are sealed and protected for transit.
How do I contact support?
Email support@lvlpeptides.com or use the form on our Support page. We reply within one business day.
What payment methods do you accept?
Available payment options will be shown securely at checkout once payment processing is enabled.
Do I need an account to order?
No. You can check out as a guest. Creating an account only makes reordering and order tracking easier.
